A coworker thatnever misses a follow up., opens the post before you do., files it the way you file it., chases until the client replies., logs every step it takes.
Orbit is a team of agents that runs the repetitive work of a small firm inside the tools it already pays for. You brief them in sentences.
- Works in your case system
- Approvals before anything leaves
- Every step logged
Hartley & Rowe · Everything that came in today
SortingNeeds you
1Document
Engagement letter, drafted from your template
M-2038 · Whitfield
Fees left blank. Nothing goes out until you sign.
Running
3Web form
New inquiry, conflict check clear
M-2041 · Alvarez
Email
Medical records filed to the matter
M-1994 · Okonkwo
Billing
Time reconciled, draft invoice prepared
M-1903 · Ferreira
Handled
3Calendar
Mediation moved to the 22nd, both sides told
M-1987 · Delgado
Email
Second reminder sent on financial disclosure
M-1962 · Bassett
Document
Settlement pack assembled and checked
M-1948 · Ryabov
What the week actually costs you.
Partner hours on admin, per week
20.0hrs
Intake handles the first hour of every inquiry, so a new matter costs you a decision rather than an afternoon.
Client comms answers the questions it has answered before and holds the ones it has not, so what reaches you is what needed you.
Billing captures time as the work happens and reconciles it before you look, so the hours you worked are the hours you bill.
Documents names to your convention and files to the matter, every time, whoever was on the other end of the email.
An agent is briefed in plain sentences and works the same afternoon, with no ramp and no one to cover when it is off.
Illustrative for a two partner firm · 46 working weeks
Built for one kind of firm, not adapted for every kind.
A fit if
- Two to forty people
- Small enough that admin lands on fee earners. Big enough that it costs.
- Family law and personal injury
- High inquiry volume, long matters, endless chasing between the two.
- Already on a case system
- Clio, MyCase, Filevine, Smokeball, Actionstep. Orbit works inside it.
- Losing billable time to busywork
- Intake, follow up, filing and time capture eating billable hours.
Not a fit if
- Firms wanting a chatbot on the website
- Orbit works inside your tools, not in front of your clients.
- Anyone wanting it to decide, not draft
- Anything leaving the firm stops for a person, unless you set that job to run unattended.
- Practices with no case system at all
- The work has to be written back somewhere. That comes first.
Tell it what to do. In sentences.
No builder, no flowchart, no rules engine.
On every new inquiry
“Read the inquiry, work out the matter type, open a record and reply acknowledging it the same hour.”
- Runs
- Triggered, within 5 minutes
- Approval
- Runs unattended
- Can touch
- InboxCase systemCalendar
And the rest is a list you can clear in one go.
0 / 5 selected5 of 42 rows
| Source | Matter | Detail | Est. fee | Status |
|---|---|---|---|---|
| Web form | Family, separation advice | $2,400 | In progress | |
| Phone | Injury, cyclist collision | $6,800 | Not started | |
| Web form | Family, child arrangements | $3,100 | Not started | |
| Injury, workplace fall | $5,250 | In progress | ||
| Phone | Family, consent order | $1,900 | Not started |
0 rows selected
Illustrative caseload
It works where you already work
Briefed once, then it just works.
Brief it
Step 1 of 4
Brief · Intake
When a new inquiry comes in, check it against the client list, open a matter, and reply the same hour. Anything that quotes a fee waits for me.
Built to be trusted like a real hire.
- Visibility
- Every step is written down in order, with what it read and what it changed.
- Reliability
- It triggers when it said it would and never abandons a task half finished.
- Scope
- It does the job it was briefed on, and asks rather than guessing at the edges.
Activity · matter M-2041
Today
The things a partner asks before saying yes.
Anything leaving the firm waits for a person, so a mistake is a draft you did not send. Every step is logged in order, including what it decided not to do, so a wrong answer traces back to the instruction that caused it and the brief gets corrected.
Only if you set that job to run unattended. The setting is per job, and the ones that touch a client can be set to ask first. Some are locked to asking, because there are things that should never go out on their own.
No. Agents work inside the case system, inbox and calendar you already pay for, writing back as they go. No Orbit inbox to check, no second place the truth lives.
You brief a job in plain sentences on day one, and we connect your case system, inbox and calendar by hand during onboarding. It runs from there. Most firms watch it for a week before widening what it can touch.
Any job, any time, without touching the rest. It is the same control that decides whether a job runs unattended or waits for you, so narrowing what an agent does never means switching the whole thing off.
It takes the work nobody was billing for. This suits firms losing fee earner hours to intake, chasing and filing, where the alternative is not fewer people but another hire to stand still.
One engine. Three trades.
See Orbit run on your firm's tools.
No card, no trial clock, no obligation
Question 1
About 1 min left
What is your name?
- 01
We read it ourselves
A person, not a queue. Usually the same day, always inside two.
- 02
We map your tools
We look at the systems you named and work out exactly what plugs in where.
- 03
You watch it run
A walkthrough on your own setup, with your own kind of work in it.